Meet a MAC Member: City State Bank

City State Bank TeamCity State Bank is a family-owned business that has been a part of the Madrid community since 1934. It is a full service bank, which means it provides everything from commercial loans and home loans to checking and savings services. Including its Madrid location, City State Bank is located in seven different places in the Des Moines metro.

More than providing banking services to its customers, City State Bank is focused on community involvement. Dustin Andersen—VP, Madrid Branch Manager—notes that City State Bank is concerned with “using its resources for the betterment of the community.” A few examples of the ways in which the bank seeks to simply be involved in the community include the yearly cookouts and Santa appearances at Christmas time. Dustin explains, “We care about both customers and employees.”

The best part about being a small business in Madrid, he explains, is “getting to know each customer on a personal level. You’re not just a number.” Suzi Lincoln, who is a Relationship Officer for the bank, says that she appreciates the “family atmosphere” and the “long-lasting relationships” built through this business, as it exists in the Madrid community.